We hope you love everything you purchase from The Lake Forest Shop. If something isn’t quite right, we’re happy to accept eligible returns within 14 days for store credit only.

In-Store Purchases

Full-price merchandise purchased in store may be returned within 14 days of the purchase date for store credit.

To be eligible for a return, merchandise must be unworn, unused, unwashed and unaltered, with all original tags and packaging. A receipt or proof of purchase is required.

Online Purchases

We happily accept returns of eligible, full-price online purchases within 14 days of the purchase date for store credit.

Returned merchandise must be unworn, unused, unwashed and unaltered, with all original tags and packaging.

Return shipping costs are the responsibility of the customer and will be deducted from the store credit issued.

Shipping

Online orders are processed Monday through Friday and typically ship within one business day. Orders placed after 12:00 PM CST on Friday may not be processed until the following Monday.

Please keep processing times in mind when selecting your shipping or local delivery option.

Final Sale Items

The following items are FINAL SALE and cannot be returned or exchanged:

• All sale merchandise
• Gift cards
• Special orders and personalized or custom items
• Beauty and personal care products
• Undergarments
• Swimwear
• Shapewear

If you have questions about whether an item is eligible for return, please contact us before making your purchase.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If an item is defective or damaged, or you received the wrong item, contact us promptly so our team can evaluate the issue and make it right.

Questions About a Return?

For questions regarding returns or exchanges, please contact us at hello@thelakeforestshop.com.

Please note: All eligible returns are issued as store credit only. Original shipping charges are non-refundable.